General terms and Conditions
& Our Privacy Policy
Privacy Policy
AVP Image & Design is part of Andrew Vincent Photography Ltd is committed to preserving the privacy of all visitors to this website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By browsing, registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.
Information That We Collect From You
When you visit, register or order products or services on this website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about the following:-
Your usage of our website as well as information about you from any messages you post to the website and/or e-mails or letters you send to us. Information about your visit, including but not limited to: your IP Address, operating system, browser version, geographical location, length of your visit and pages visited. This information is held on our server logs and is used for generating anonymous statistics to help us improve our service to you. We reserve the right to use this information to investigate and take action against any misuse of the site.
Information provided by you via online forms. This includes, but is not limited to; enquiries, complaints, registration forms.
Any transaction you perform on our site. This includes personal information that may identify you for the purposes of the transaction and any account you may hold with us. We may also use this information for anonymous statistical purposes.
Use Of Your Information
Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail. If you do not wish to be contacted in the future, please let us know.
We may also use your information for all or any of the following purposes:-
To generate anonymous statistical reports. These are essential to give us an overview of how our site is being used and enables us to improve our service.
Personal data submitted to this site may be used for the following, plus any purpose stated on the relevant part of the site:
i. administer the website;
ii. improve your browsing experience by personalising the website;
iii. enable your use of the services available on the website;
iv. send to you goods purchased via the website, and supply to you services purchased via the website;
v. send statements and invoices to you and collect payments from you;
vi. send you general commercial communications;
vii. send you email notifications which you have specifically requested;
viii. provide third parties with statistical information about our users – without identifying any individual user;
ix. deal with enquiries and complaints made by or about you relating to the website.
Any other purpose stated on the relevant part of our website at the point the data is gathered.
Disclosure Of Your Information
The information you provide to us will be held on our computers in the UK and may be accessed by, or given to our staff working outside the UK and third parties, some of whom are located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
When providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by e-mail. If you do not wish to be contacted by these companies in the future, please let us know.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies
Cookies are small amounts of information which we store on your computer. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our site.
Security And Data Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing And Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.
Changes to Our Privacy Policy
Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.
General terms and Conditions
Hereafter Andrew Vincent Photography Ltd will be referred to as “The photographer”
General Photography Contract, Terms and Conditions
There are more specific T&C’s for more specialised types of photography please see below for relevant areas.
It is mutually agreed that the following terms of agreement form an integral part of this contract and that no variation or modification of this contract shall be effective unless accepted by both Andrew Vincent Photography Ltd and the Client, in writing.
Booking Fee
The acceptance of the booking outlined on the booking form once completed is based on agreement by the client of the terms and conditions stated herein. Making a booking signifies your agreement to the terms and conditions below.
Payment
Payment for all items ordered must be made at the time of ordering. Prices for prints and framed prints are available on request.
Creative Licence
Andrew Vincent Photography Ltd shall be granted creative and artistic licence in relation to the choice of locations and poses used. Andrew Vincent Photography Ltd judgement on photographic style and the number of photographs taken shall be deemed correct. Some photographs may not be possible due to changes of the weather and the availability and willingness of subjects. Andrew Vincent Photography Ltd will do their best to honour requested photographs but do not undertake to guarantee any specific picture nor incorporate any specific background, location or group arrangement. Images taken may be used by Andrew Vincent Photography Ltd for marketing purposes.
Colour Photography
Colour photography is undertaken within the technical limitations of the process and certain colours may not necessarily be facsimile over the whole range of colours within a subject. Prints made at different times may be variable in colour balance. Please note that some fabrics and patterns react differently in some lighting conditions and can cause the colour of the clothes to change, giving incorrect colour beyond the photographer’s control – it is advisable therefore not to choose this kind of fabric – please discuss with the photographer if you are in any doubt, as they cannot be held responsible for the natural colour deviation which may occur.
Copyright
The 1998 Copyright, Designs, and Patents Act assigns copyright to Andrew Vincent Photography Ltd. You may not copy the photographs taken under this contact, or allow copies to be made photographically, electronically, or by any other means. This is a standard condition for most professional photographers. Unless authorized in writing from Andrew Vincent Photography Ltd. Also Unless otherwise stated in the order, the Andrew Vincent Photography retains copyright in all their original material. Original Material includes video recordings, graphics, soundtracks, printed material and any other design or artwork commissioned by the client/customer in relation to the order. The client/customer must ensure that permission is sought for the inclusion of any copyright material they supply to the Andrew Vincent Photography to enable them to deliver the product(s) or service(s). The client/customer must also ensure that permission is sought for the inclusion of any performers or performances, trademarks and locations. The Andrew Vincent Photography retains the right to use this material in its original and edited form as they see fit, unless otherwise agreed in the order. The client\customer agrees to indemnify the Andrew Vincent Photography in the event of any breach of copyright claims being brought against the Andrew Vincent Photography in respect of material supplied by the client/customer.
Force Majeure
In the unlikely event of total photographic failure, injury or sickness beyond Andrew Vincent Photography Ltd's
control, their liability shall be limited to a rearrangement of shoot date.
Cancellation
If Andrew Vincent Photography Ltd has to cancel the appointment for reasons beyond their control (death, injury, sickness, etc.), their liability shall be limited to a reappoint a date. If the Client cancels the appointment within 48 hours prior to the reserved slot will forfeit the retainer/booking fee.
Postponement
Should the cancelled appointment turn out to be a postponement, then, subject to Andrew Vincent
Photography availability, the retainer/booking fee may be applied to the new appointment.
Postponement Due to Adverse Weather
If the appointment has to be cancelled by Andrew Vincent Photography Ltd due to adverse weather conditions a new, mutually agreed appointment will be made.
Complaints Procedure
Please address any complaints to Andrew Vincent Photography Ltd by email or telephone as per our contact details. We will endeavour to respond to any complaint within 2 working days of receipt..
Privacy
Andrew Vincent Photography Ltd will store your name and address details on a private internal database. These details will not be made available to third parties. Should you wish to have your details removed from our database, please advise us in writing.
Company registered address, Phoenix House, 2 Huddersfield Road, Stalybridge, Cheshire, SK15 2QA.
Andrew Vincent Photography Ltd is a UK registered company, number 10153375
